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Post by Bats on Sept 5, 2019 13:01:53 GMT -8
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Post by Bats on Sept 5, 2019 13:02:59 GMT -8
More importantly, why do we have so many CBCS threads...? |
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Post by Deleted on Sept 5, 2019 13:37:49 GMT -8
This is the 2nd book in as many weeks that seems to have been damaged by CBCS. I'll have to search for the other when not at work, unless fiddy can find it (remember the wavy book, fiddy?). linkThat is a mess. |
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Post by Siggy's Tar Dust® on Sept 5, 2019 16:14:06 GMT -8
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Post by Deleted on Sept 5, 2019 17:38:33 GMT -8
Holy crap. Did you see Borock's response...? "This is the email I sent. All you had to do was answer and I would have helped you. "Hi Joey! I am not sure why the book would change in the holder UNLESS it was pressed before and, since paper has a memory, if it was hydrated and had not sat long enough before being sold/slabbed, the book could revert back and look "warped". Please LMK if this could be the cause. Looking forward to hearing back from you. Kindest regards, -Steve"" That response, right there, sums up the fraud that is Steve Borock. You can almost feel the cattiness coming off of that comment. Why would you say something like that to a customer, much less publicly...? On a semi-related tangent, I'm now convinced that "paper memory" is a convenient excuse that amateur pressers (including Ricketts) use to excuse their sloppy results. |
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Post by Siggy's Tar Dust® on Sept 5, 2019 20:05:15 GMT -8
Holy crap. Did you see Borock's response...? "This is the email I sent. All you had to do was answer and I would have helped you. "Hi Joey! I am not sure why the book would change in the holder UNLESS it was pressed before and, since paper has a memory, if it was hydrated and had not sat long enough before being sold/slabbed, the book could revert back and look "warped". Please LMK if this could be the cause. Looking forward to hearing back from you. Kindest regards, -Steve"" That response, right there, sums up the fraud that is Steve Borock. You can almost feel the cattiness coming off of that comment. Why would you say something like that to a customer, much less publicly...? On a semi-related tangent, I'm now convinced that "paper memory" is a convenient excuse that amateur pressers (including Ricketts) use to excuse their sloppy results. I didn't see the response until today when I hunted down the thread. What's to stop "Joey" from replying he's the OO, and it's never been pressed? "Paper Memory" does seem to be popping up more  I'm not saying they're 100% responsible for the waves- I don't know- The kind of discussions this kind of thing used to get on the CGC forum (the serious ones before the eventual derailment), just don't happen there too often. The other book, however... I'm not sure how it works, but if this damage occurred at CBCS, would it have been present at the time an image was taken, if ordered? |
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Post by Siggy's Tar Dust® on Sept 7, 2019 10:27:02 GMT -8
My reply:
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Post by Siggy's Tar Dust® on Sept 7, 2019 11:03:21 GMT -8
Joe "Simmon"  CBCS I hope this person doesn't type out my labels, thinking, "Mike Royer... He drew Mickey Mouse" and types out Mickey Royer (though that would be kinda funny).
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Post by thornhead on Sept 8, 2019 7:26:38 GMT -8
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Post by Bats on Sept 8, 2019 8:47:36 GMT -8
Interesting!
Newton rings vs debris 
Nice reply, FiveZero. Some people need the obvious pointed out to them.
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Post by FiveZero on Sept 8, 2019 9:02:43 GMT -8
I get that they have a lot of cheerleaders on their forum, but to expect the burden to be put on the customer to resolve the problem, that they created, is stupid. It's pathetic that they try to spin their poor service into their service being superior over CGC when there are thread upon threads that talk about how their customers can't get resolutions about their issues or that they're unable to reach anyone to help with it.
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Post by FiveZero on Sept 10, 2019 14:41:53 GMT -8
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Post by Deleted on Sept 10, 2019 16:04:02 GMT -8
"I told you so."
I'm sorry. I'm not a good man.
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Deleted
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Post by Deleted on Sept 10, 2019 16:06:14 GMT -8
The profit potential is terrible, but I'm telling you...someone with $5-$10M, the proper setup and discipline, and the ability to deal with customers would bury CGC and CBCS. Just bury them. It would be like taking candy from a baby.
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Post by Deleted on Sept 11, 2019 11:00:00 GMT -8
These are the kinds of "official" comments that raise red flags and get my antenna wobbling: This is from "Darrel", whoever that is. The comments may be innocuous...and not what he meant...but the way it comes across is that customer "service" is telling a customer the way it is, and they need to accept it and move on. It may be unfortunate phrasing...but it is absolutely not the way you should phrase something to a customer. It comes off as if the issue was "resolved" to CBCS' satisfaction...NOT the customer's. And this would be in line with CBCS' "we're here as a favor to you, so you mind your Ps and Qs and we'll get along just fine" corporate attitude. I'm telling you...a company who understands how to deal with and talk to customers would mop the floor with CGC and CBCS. |
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CBCS
